Returns & Exchanges

At PANGAIA, we want you to love your purchase, but if you are not completely satisfied, we offer a 30-day window for returns of unworn and unwashed items. Our circular mission ensures that every return is handled with the utmost care for the planet.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original compostable packaging and ensure all tags remain attached to maintain product integrity.

3

Affix the Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your eco-friendly mailer.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing