Frequently Asked Questions
Everything you need to know about our Earth-positive fashion and circular processes.
What makes PANGAIA materials sustainable?
We use a combination of bio-based fibers, recycled materials, and lab-grown innovations. This includes everything from organic cotton and seaweed fiber to FLWRDWN™, our proprietary down alternative made from dried wildflowers.
How should I care for my PANGAIA garments?
To prolong the life of your items and protect the planet, we recommend washing at low temperatures, using eco-friendly detergents, and air drying. Many of our products are treated with PPRMINT™ oil to stay fresh longer, requiring fewer washes.
Where do you ship and what are the costs?
We offer worldwide shipping. Delivery costs and times vary by destination and are calculated at checkout. We utilize carbon-neutral shipping partners wherever possible to minimize our environmental footprint.
What is your return policy?
We accept returns within 30 days of receipt, provided the items are unworn, unwashed, and in their original packaging with all tags attached. Please note that some limited-edition collaborations may have specific return conditions.
How do I find the right size?
Each product page features a detailed size guide and fit recommendation. Our collections often range from 'fitter' to 'oversized' styles, so we recommend checking the specific measurements for each garment before purchasing.
What does 'Science-Based' fashion mean?
It means we partner with world-leading scientists and technologists to bring high-tech naturalism to the textile industry, ensuring every material we produce solves an environmental problem rather than creating one.